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vidaXL Marketplace takedown request

At vidaXL, we emphasize the importance of policy compliance for the marketplace product assortment we carry on our webshop.

If you’ve noticed a product that in your opinion violates vidaXL marketplace policies, please let us know by submitting a takedown request. Based on your inquiry our compliance team will be able to start an investigation.

How to submit the product takedown request?

To submit the product takedown request, please send an email to takedownrequest@vidaxl.com.

Please include the following information in your email:

  1. Your name
  2. The link to the product that in your opinion violates vidaXL marketplace policies
  3. Your comment on why this product should be taken down from our marketplace


Please note! If you have an issue with the product you've purchased, delivery or the quality of item you’ve received, get in touch with the seller via your vidaXL account or contact our customer service.