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Delivery delay:
Due to exceptional demand for our service, we are struggling to deliver your parcel to you in the time frames we promised. We are very sorry we were unable to give you our trademark Jackpot Feeling this time.  
We are working at XL speed to ship your order as quickly as possible, please bear with us until we get it to you, rest assured it will be as soon as humanly possible.
We anticipate the delay to be approximately 48 hours, you will receive your shipment track and trace code per email.

Your vidaXL purchase
By logging in to your personal vidaXL account, you can find all the information regarding your orders and contact our customer service team.

You do not have an account or your question is not related to an order?
Then you can call us on 02 0331 89777, Monday to Friday: 09:00-19:00 and Saturday: 08:00-12:00 or start a chat on this page, Monday to Friday: 09:00-17:00.

N.B.: The opening hours above are our standard opening hours. It can happen that we have to temporarily change them or close the line. These changes will be mentioned along with our contact details at the bottom of each page.

Your purchase from an external seller
You can contact the seller directly from your account. Go to "My orders", select the order you need, click on "Contact seller" in the the "More options" menu.
You can also contact them by using the "Contact seller about this offer" option on the product page.


Additional Information

Registration address
Vida XL International B.V.
Mary Kingsleystraat 1
5928 SK Venlo
The Netherlands

Registration No: 52876861
VAT No: GB 117 2514 41

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Welcome back! In the mean time we did update our prices, sorry!